Frequently asked questions

What types of files do you accept?

PDF files are preferred. Unless, there are problems with the art work we would ask for your original files. Word, Publisher and Canva are not  ideal design programs for us to work from.

What is CMYK?

CMYK stands for cyan, magenta, yellow and key, which is black. These four colors is what is used to print digital color and can be used in offset when needing all four colors. For example printing full color images or photos.

What is DPI?

DPI means Dot Per Inch. To print we need images to be at least 300 dpi or 300 ppi (pixels per inch) to print clearly. Anything less will result in fuzzy or pixelated images.

What is a bleed?

Images or elements that touch the edge of the page, extending beyond the trim edge and leaving no white margin. When a document has bleed, it must be printed on a larger sheet of paper and then trimmed down. 

My colors look different on screen?

Colors on screen are displayed by 3 colors. Red, Green and Blue. Screens have a higher gamut of colors to see. The screen will always look brighter and cleaner. When designing, you should always set your color mode to CMYK so you get the closest color as possible.

What is the smallest quantity I can print?

One. That's right, one! I would suggest to print more than that. The more you print, the lower the unit cost.

Can you give me a price over the phone?

Most of the time, no. Every job is different and will have different needs. We do not have a standard price sheet to follow. We suggest you email your specifications so we can send you a much more precise quote.

Can you repair my book binding?

No, We do not specialize in repairing books. Hardbound or paperback, but we can print some for you!

Can you print blueprints?

No, blueprints are a specialized size. We do not print that large of sheets.

What kind of paper do you have?

Paper comes in all sizes, colors and textures. Depending on your needs, we can figure out what would work best for your job. Best bet, come in and talk to one of us and we can figure it out.

Can I make copies?

No, we are not equipped  with general public copy machines.

If I give you my file now, can I pick it up later today?

Under special circumstances, we do, but in general, we do not print and return the job same day. Standard production times are 3-5 business days.

Do you do 3D printing?

No, we do not.

Do you deliver?

Of course we do! We will deliver your job or ship to you to make your Skyline experience an easy one!